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CMAM Surge Officer – Concern Worldwide

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CMAM Surge Officer – Concern Worldwide, November 16 2022
Organization: Concern Worldwide
Position: CMAM Surge Officer
Deadline: 11.17.2022
Employment: Full time
Salary: ETB 29,466 –ETB 38,446
Location: Jigjiga, Somali

Job Description:

Job Purpose:
  • The CMAM Surge officer will closely work with Health and Nutrition program team for effective, efficient and quality implementation of CMAM surge/health surge approach at all health and nutrition project implementation woredas for effective and timely anticipation of shocks and making sure timely and appropriate response plans are put in place.

Main duties & Responsibilities:

Key Responsibilities

Technical Support & Quality Assurance

  • Ensure CMAM surge/health surge rollout at all health posts and health centers are as per the standard global CMAM surge approach operational guide and contextualized Ethiopian CMAM surge guideline.
  • Follow up and monitor for appropriate and timely monitoring of CMAM and medical thresholds at health facilities and woreda level by making sure all CMAM surge dashboards and monitoring charts are properly filled and tracked at all level.
  • Support and lead woreda health offices and concern project team in preparing and organizing surge response plan and implementation when threshold levels are crossed or possible surge of cases are anticipated.
  • Facilitate CMAM surge implementation review meeting every quarter with woreda health and nutrition technical team to identify challenges and lessons learnt for timely solution and improvement of the implementation.
  • Facilitate annual or bi-annual revision of CMAM surge/Health surge approach at health facilities and woreda level and make sure threshold levels are up-to-date in line with the actual capacity of woredas and facilities and the seasonal calendar up to date.
  • Facilitate preparing of MOUs/Commitment for signing and supporting woreda health offices in identifying their capacity and response plan for CMAM surge response to support health facilities during surge of CMAM or medical cases.
  • Make sure important tools, materials and equipment for CMAM surge implementation are available at all facilities.
  • Provide technical assistance to field team to ensure field teams are technically equipped and capable of monitoring and providing technical support for quality implementation of CMAM surge approach for HEWs and health care providers at all level.

Capacity Building & Mentorship

  • Support in trainings of staff (emergency and development) and government counterparts on understanding and applying an CMAM surge approach to all projects to identify and address key bottlenecks (move from substitution to supporting or strengthening the system)
  • Provide regular technical visits (supportive supervision) to programs to support effective implementation, monitoring, evaluation and documentation of ongoing CMAM surge/HSS activities.
  • Support on building coaching techniques and problem solving to address identified systems barriers.

Support in program Development & Design

  • Support and contribute on the development of proposal and report documentation related to health, nutrition, CMAM surge and HSS components by providing impute with the necessary data or different information.

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  • Contribute and support development and adaptation, of “CMAM Surge” for acute malnutrition and to include key childhood diseases and subsequent evaluation, documentation, dissemination and scale up
  • Ensure the use of appropriate Health, nutrition and HSS standard indicators for monitoring the process, achieved outputs and outcomes, and in making findings available for future programming and planning.

Monitoring, Evaluation, Assessment & Learning

  • Assist in conducting different health and nutrition assessment for in-depth analysis of health, nutrition practices and barriers in different target populations
  • Contribute in Collating and sharing findings from Concern or other agency learning on health and nutrition issues, health system barriers or bottlenecks
  • Support on preparation of reports and learning briefs for external dissemination from all projects, in liaison with MEAL unit and H&N department team.


  • In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
  • actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
  • work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
  • Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.


  • Able to seek appropriate advice and report concerns, and feel confident that they have been understood.
  • Understands local safeguarding structures and arrangements.
  • Practices in a manner that seeks to reduce the risk of abuse, harm or neglect.
  • Identifies and refers to appropriate services any other associated persons including careers, family members and children at risk.
  • Able to document safeguarding concerns, and maintain appropriate record-keeping, recording the wishes and views of the adult or child at risk, differentiating between fact and opinion.

Emergency response

  • Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopian Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Gender Equity

  • Demonstrate an understanding of Concern Ethiopia’s Gender Equality Strategy
  • Contribute to ensuring that Concern Ethiopia is a place where men and women are treated equally and with  dignity and respect
  • Demonstrate gender equality awareness and gender sensitivity and an ability to integrate a gender equality perspective into tasks and activities.

Job Requirements:

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Person specification:


  • Minimum of a Bachelor’s Degree in Public Health or equivalent (Masters an advantage)
  • At least 3years’ work experience in managing emergency and/or development health projects, including nutrition
  • Experience in health system strengthening and a good understanding of capacity building approaches an advantage
  • Knowledge or familiarity  with CMAM  surge approach is an added advantage
  • Good understanding of capacity building approaches
  • Strong verbal and written skills in English
  • Experience in working with team and governments
  • Strong verbal and written skills in English


  • Experience of data analytical software including EpiInfo, SPSS highly desirable
  • Strong leadership, teamwork, coordination, interpersonal and negotiating skills
  • Strong analytical skills, sound judgment and the capacity to think and plan strategically
  • Representation, liaison and negotiation skills
  • Familiarity with cross-cutting approaches such as HIV mainstreaming, rights-based, gender, equality
  • Computer literacy and familiarity with Microsoft Office, including PowerPoint presentations and spreadsheets and budgeting


  • Team work: work with other  colleagues in a team manner and contribute to the team so as to achieve the goal
  • Integrate: Honest, encourages openness and transparency; demonstrates highest levels of integrity
  • Communication: Actively communicate with the team
  • Values diversity, sees it as a source of competitive strength

How To Apply:

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  • Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy, please note that no need to submit your supporting documents at this stage:

Apply at


in person to Jigjiga, Somali Concern Worldwide Office


  • Women and people with disabilities are particularly encouraged to apply
  • Only short listed candidates will be contacted

Safeguarding at Concern: Code of Conduct and its Associated Policies

  • Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

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