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Emergency WASH Officer – ZOA

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Emergency WASH Officer – ZOA, September 15 2022
Organization: ZOA
Position: Emergency WASH Officer
Deadline: 09.25.2022
Employment: Full time
Salary: 394.04 to 534.21 Euro
Location: Harar, Oromia

Job Description:

We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.

ZOA is looking for a

Emergency WASH Officer

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in  Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea.

What we offer


ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options).

Your challenge

The  WASH  Officer is the field-level position for WASH Program who work in the emergency affected communities in addressing with the emergency WASH or any other emergency rapid response activities.  The position spends 80% of his/her time in the field, identifying priority needs, target communities, provide emergency water rationing, identify potential water supplies, sanitation and hygiene gaps with communities, local government and leaders, mobilize the communities,  ensure the quality and quantity of the planned WASH activities delivered accordingly.


Over all, the scope of the position is to do proper  WASH Response activities by using the project document, WASH cluster guideline and SHEPHER standards appropriate in the context of the emergency, actively participate in the WASH Cluster, rapid assessments, rehabilitate water and sanitation facilities, target/verify/distribute the WASH NFI, undertake the Hygiene and Sanitation promotions, Cash transfer program, in joint beneficiary selection/ verification, community mobilization, monitoring and evaluations  the project in the affected communities in Oromia region, East Hararge zone.

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Under the direct supervision of Emergency Project Manager, with technical support from Co-Shelter and WASH Specialist, the WASH Officer is responsible for planning, implementation, monitoring and evaluation of Water, Sanitation and Hygiene activities of the ZOA in Humanitarian Response project in the emergency target  woredas of East Harargeh zone, Oromia Regional State.


  • Conduct rapid assessment, detail assessment, and feasibility assessments at targeted areas using ZOA’s rapid Assessment tools of WASH Project.
  • Organize data and information, Prepare and maintain records, documents and control plans for the monitoring of projects/ program implementation.
  • Prepare bi weekly and monthly implementation works plans.
  • Prepare design, bills of quantities and order materials and equipment as necessary and submit to the logistics for order and follow up for its delivery.
  • Select proper sites, ensure the quality of WASH facilities to be rehabilitated/constructed, and follow up and ensure its utilization.
  • Supervise the implementation of the project following the established procedures and mechanisms for deployment of material to affected areas.
  • Work with community and local partners in promotion of good hygiene practices using the WASH’Em approach.
  • Establish/activate and train water committees for water supply systems and rural communities on basic care and maintenance of water schemes and facilitate the water scheme managements and water tariff sets as per the WASH co guideline.
  • Monitor and ensure proper management by water committees in Operation and maintenance.
  • Conduct water schemes disinfection, water quality tasting and sanitary survey.
  • Develop, prepare and disseminate IEC/BCC materials that goes with the local context.
  • Organize and facilitate different monitoring and supervisions.
  • Collect the beneficiary data, keep properly with data protection protocol and list the list of WASH NFI beneficiaries.
  • Provide the technical supports, capacitate and build team work with the community facilitators.
  • Work closely with the Woreda and Zonal Water Offices of Amhara region.
  • Supervise all contracted activities under the project if any
  • Prepare monthly report and Submit to supervisor and technical team
  • Supervise, capacitate and conduct staff Performance evaluation under his supervision timely and constructively
  • Take any additional responsibility/ies as requested his/her supervisor or by ZOA

Your Total Rewards package at ZOA

1.    Compensation

Competitive salaries and financial security – we know how important these are to you and your family.

  • Salaries that match the local market and we pay you in EUR.
  • Annual salary review based on the cost of living in your location/Ethiopia.
  • Annual Salary increase based on annual performance review

2.     Allowances

  • Transportation allowance:  ETB 1,500 for our programme field office staff, & ETB 2,000 for our country office staff per month.
  • Airtime Allowance: We provide data and airtime to enable you to conduct your work outside of the office.
  • we provide a closed user group so you can speak to your colleagues at no cost.
  • Food Allowance: we provide lunch daily at our offices, ZOA pays 600 ETB per month and staff contribute 400 ETB per month.
  • Severance payment: one month’s salary for an extra service year.
  • Hardship Allowance: If you are working in identified places as a remote and hazardous by the government, you will be entitled 20-40% additional allowances of their basic salary. Therefore, we provide 40% hardship allowance to ZOA employees working in Gambella, Dollo Ado and Shire field offices.
  • Transfer Allowance: We provide transfer allowance of 10,000 ETB If, in case of you permanently shift or transfer to a new programme area.

3.     PaidLeave

We recognize you have priorities outside of work.

  • Our flexible paid time off package gives you the flexibility you need.
    • Annual Leave: 20 days of annual leave in addition to public holidays, and you are also granted one extra day for each extra full year.
    •  Enhanced Maternity Leave provision, 4 months
    • Paternity Leave 5 working days.
    • Rest and Recuperation (R&R): We provide you 5 working days for every consecutive 12 weeks of work R&R leave to unaccompanied staff who work away from their permanent place of residence to spend time with their family. Therefore, ZOA provides R&R leave for its employees who work in the program offices in Somali, Gambela, and Tigray regions.

    4.    Insurance

     Provident Fund  + Pension: : 32% (22% from ZOA and 10% from You.
     Life insurance
     Medical Insurance: We also covers your dependents, and your medical expenditures are covered by ZOA up to 100% of each invoice, up to a defined maximum refunded amount of Br 200,000 ETB  per annum.

    5.    Wellness

    We care about your health and wellbeing. We offer a comprehensive health package and initiatives to support your wellbeing.



  • Covid-19:  free vaccination and PCR test
  • We have established a social committee in every region.



Learning & Development

  • Professional development programme and support with funding for a relevant qualification.
  • Study/exam leaves
  • Training and coaching   module

Job Requirements:

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  • Degree or above in water supply engineering, hydraulic engineering, Public Health/Environmental health or related fields.
  • At least 3 years of experience for Degree in managing from big to small scale water supply system schemes, sanitation facilities design in the rural community and having good knowledge of WASH emergency project management. NGO experience with emergency is preferred.
  • Experience of hygiene approaches like CLTSH, PHAST, school hygiene will be an advantageous.
  • Good command of both spoken and written English, Amharic and Afan Oromo is a must.
  • Basic computer skills (office), Microsoft office, Excel, word
  • Experience of data analysis software (Arc GIS and SPSS) is an asset
  • Experience of Engineering Software (Watercad, Epanet and Auto CAD etc)
  • Knowledge of domestic water supply system hydraulic design
  • Ability to work as part of a team as well as to work autonomously when required.
  • Experience of community mobilization, training facilitation is an asset.
  •  Good in team work, ability to work in hard to reach area and in high work load.




  • Holds self-accountable for making decisions, managing resources efficiently, achieving results in line with ZOA core values;
  • Good knowledge of CHS and capacitate partners to work in adherence to CHS;
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;
  • Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding.




  • Sets ambitious and challenging goals for self;
  • Widely shares personal vision for ZOA, engages and motivates others;

Future oriented, thinks strategically and on a global scale.



  • Builds and maintains effective relationships, with own team, colleagues, members, donors and partners;
  • Values diversity, sees it as a source of competitive strength;
  • Approachable, good listener, easy to talk to.




  • Develops and encourages new and innovative solutions;
  • Willing to take calculated risks.




  • Honest, encourages openness and transparency;
  • Always acts in the best interests of children.

How To Apply:

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ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

If you are interested in this position, please apply directly via

CV’s of no more than 3 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. It is our aim to inform all other candidates of their status in the recruitment process within 4 weeks after the vacancy has closed. An assessment may be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

Please note that, as part of its recruitment process, ZOA carries out background and reference checks for all candidates. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the “Statement of Conduct”, which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment).

“Women are highly encouraged to apply for the position”

Also we reserve the right to stop accepting applications before the end date if we find a suitable candidate.

This Post Has 2 Comments

  1. Endalew getu

    I’m joiner physiotherapy st and I want to work and help a patient so please add me

  2. Endalew getu

    I’m joiner physiotherapy st and I want to work plus to help a patient so please add me

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