FHI 360 is looking for MEAL Assistant, April 13 2022
Organization: FHI 360
Position: MEAL Assistant
Job Time: Full-Time
Job Type: Contract
Place of Work: Dessie, Ethiopia
Application Deadline: April, 23/2022
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing — creating a unique mix of capabilities to address today’s interrelated development and humanitarian challenge in more than 70 countries. FHI 360’s Crisis Response team is responding to the humanitarian emergency in Northern Ethiopia through an integrated health, nutrition, WASH, and Protection program to improve the health of the conflict-affected population.
Under the supervision of the MEAL Officer, the MEAL Assistant is responsible for routine monitoring of the project, data collection, quality assurance, implementation of key MEAL tools and establishment of community complaints and feedback mechanisms. The MEAL Assistant will also be responsible for recording and monitoring feedback, ensuring that the feedback mechanisms loop is closed and that clients are informed of decisions taken.
MEAL System Development and Implementation
- Make sure that MEAL standards and tools are in place and being implemented at the field level while communicating any issues or inefficiencies to the MEAL coordinator/Officer in a timely and proactive manner;
- Collect data and routinely monitor project implementation;
- Pilot and support in the contextualization of data collection tools;
- Undertake regular field visits to assist field staff with data reporting issues;
- Support in ensuring data quality of routine monitoring and evaluation data;
- Assist the MEAL Officer to ensure the databases are accurate representations of program performance across program activities;
- Assist in training staff on monitoring checklists and guidelines to measure the performance and track progresses;
- Support program field staff in the collection of activity- and output-level monitoring data during activity implementation;
- Participate in baseline and end-line survey studies, as well as any other regular needs assessment to continually provide information and latest developments;
- Compile and share monthly tabular and narrative updates on the Response Program;
- Assist with training as needed for programs and partner staff on the use of MEAL tools.
- Accountability/Feedback mechanisms
- Work with program teams to set up appropriate and functional community feedback mechanisms;
- Work with the MEAL Officer and program assistants to collect client feedback through various channels that FHI 360 will install;
- Assist /ensure complaints and feedback are collected, recorded in a database, reviewed timely, tracked, and shared with MEAL/Program teams for a timely response while updating the monthly accountability dashboard;
- Support the documentation and sharing of program results, ensuring sharing of lessons learned and good practices;
- Required to adhere to FHI 360’s principles and values;
- Support to ensure protection and gender sensitivity in all activities of the program;
- Undertake other additional tasks assigned by the supervisor;
Applied Knowledge & Skills:
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English, fluent in the local language as appropriate.
- Basic knowledge of concepts, practices and procedures with project design.
- Strong oral and written communication skills.
- Demonstrated proficiency with Microsoft Office suite software.
- Ability to problem-solve and recommend corrective action as needed.
- Strong organizational and attention to detail needed to adhere to project deadlines.
- Effective communications in information shared by ensuring attention is paid to the specific components (i.e., formatting) of the communication, successful delivery and accountability for specific components (i.e., keeping timelines updated).
Problem Solving & Impact:
- on problems that are limited in scope.
- Problems are routine in nature and are standard procedures and policies.
- Works independently and within a team on special non-recurring and ongoing projects.
- Exercises judgment within defined practices and policies to perform duties.
- Decisions made generally affect own job or specific functional area.
- Has no supervisory responsibility.
- Uses independent judgment to determine workflow and priorities.
- Receives instructions on new assignments.
- Typically reports to a Manager.
- BSc in nursing, public health, nutrition, statistics, economics, sociology, social work or other relevant fields of studies
- One to three years of experience and training in Monitoring, Evaluation and Accountability and Learning with an NGO;
- Previous experience with health, nutrition, protection and WASH programming;
- Proactively engage with clients, local officials and community members, acting as a community liaison focal point;
- Good understanding of the international and national minimum standards of services in humanitarian settings;
- Experience with data collection and data management systems and the handling of complaints and feedback;
- Hands-on experience with Microsoft applications, particularly Excel and Word;
- Experience with digital data collection tools and the use of smart devices for data collection;
- Passionate about humanitarian work and assistance;
- Good oral and written communication in English and fluency in Amharic is required;
Typical Physical Demands:
- Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5 – 25 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, e-mail), office telephone, cell phone and printer/copier.
- Less than 10%
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.