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MSF Holland is looking for Mission Pharmacy Manager

MSF Holland is looking for Mission Pharmacy Manager, February 28 2022


Deadline: 03.01.2022
Employment: Full time
Salary: 52868.00
Location: Addis Ababa


Job Description:

Médecins Sans Frontières-Holland

Médecins Sans Frontières (also known as Doctors without Borders or MSF) is a private, non-profit, international humanitarian medical organization that intervenes in emergencies and crisis situations to relieve human suffering resulting from unmet medical needs. MSF observes strict neutrality with respect to politics and provides its assistance without discriminating on the basis of race, religion, ideology, or political affiliation. MSF’s members are required to respect humanitarian principles and principles of medical ethics at all times.


MSF Holland is looking for:            MISSION PHARMACY MANAGER


·         Number of Position:  one

·         Place of work:  Coordination Office in Addis Ababa

·         Terms of employment:  1 year with possibility of extension

·         Remuneration and Benefits:

–          Starting gross salary/month: 52,868.00 ETB

–          Medical Coverage As per the MSF health policy

·         Date of  application: February 18 – 28, 2022

Main Purposes

Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to MSF standards and values, the Medical Coordinator instructions and with consideration of national and interna-tional laws and regulations, in order to ensure the quality and proper organisation of medical supply pro-cess, procedures and protocols, the proper management of the medical stock in the projects and, in col-laboration with the medical coordinator, the correct use of medicines and medical material

Main objectives and Responsibilities of the position


•       Supporting the HoM and MedCo in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while accomplishing national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.

•       Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.

•       Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.

•       Monitoring the procurement process and takes corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist

•       Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products.

•       Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)

•       Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guide lines/procedures

•       Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumptions and medical devices dispensed according to protocols, informing on unusual patterns



MSF Section/Context Specific Accountabilities

Standardized medical materials:

·         Comms with APU regarding source of drugs/matierals to be procured

·         Validation of  the Ethiopia data base and allighning it with current and shifting regulatory context.

·         Assuring update to MSL



Clearly understanding the EFDA importation procedures for Humanitarian organization

o   Liaison with ARRA/FMoH for letters of support for importation

o   Reception and review of A’dam submission list and give advise how to proceed.

o   Preparation of pre-import permits for medicines and supplies from EFDA


Customs Clearance:

·         Provision of all required documents (CoAs, pip, cargo manifests/gift invoices, ect) for customs officer

·         Liaison/follow up with EFDA/ERCA for new changing regulatory issues.


Local purchase:

·         Availability, quantity, batch, etc  of materials/drugs

·         Follow exceptional Validation procedure with Ams for LP if need be.

Waste management:

·         Support to Logs/Watsan in disposal procedures (permission from EFDA )


****Yearly Narcotic reports and requests to EFDA



The responsibilities mentioned above are not exhaustive and other work can be required according to the needs of the mission.

Mobility is requested from MSF staff, including short term assignments from their usual place of work.

Part of any MSF-employee responsibilities is the attendance of trainings as per the requirements of the organisation


Job Requirements:

EducationEssential Pharmacy degree / Pharmacy management diploma. Desired Master level in Pharmacy with valid Professional Practicing License
ExperienceEssential two year experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable
LanguagesMission working language essential (English) and local languages preferably Amharic (plus English for OCA)
Knowledge•       Essential computer literacy (word, excel, internet)

•       Desirable knowledge of “Isy stock”

Competences·         People Management and Development L2

·         Commitment to MSF Principles L2

·         Behavioural Flexibility L3

·         Results and Quality Orientation L3

·         Teamwork and Cooperation L3


How To Apply:


Interested internal applicants can submit their application letter and CV online via

Please Note that we only contact short-listed candidates.

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